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Frequently Asked Questions (FAQ)

How can I access the web content of the magazine I have subscribed to?
I have paid for my subscription, how long will it take before I get my first copy?
When do I have to pay for my subscription?
How can I pay for my subscription?
Can I pay by direct debit?
Cancellation & Refund Policy
What should I do if I change my address?
Can I order other magazines and journals not on your list, through your company?
How many issues of the magazine that I subscribe to will I receive?




How can I access the web content of the magazine I've subscribed to?

Click here for links to web content



I have paid for my subscription, how long will it take before I get my first copy?

The start time for subscriptions will vary according to the publisher's own policy. The list below gives the approximate start times for each of the titles currently on our list. European Subscription Service, Ltd process and forward orders to publishers in the week they are received.

US Publishers: Frequently, US monthly titles take up to 16 weeks to start service. This is because the publisher will only print as many copies of the magazine as there are customers who have a subscription. Subscriber labels are run one or two months before the issue is printed. For example, if you order in January, you may not get onto the subscription label run until March.

British & European Publishers: British & European publishers depend less on subscriptions and more on the news trade for their sales. This means that subscribers can be added quickly to the magazine print order without any great additional cost to the publisher. This is reflected in typical start times of four to eight weeks.



When do I have to pay for my subscription?

If you use the online order form we will invoice you. Alternately If the magazine is for delivery in the UK you can pay online using our Secure Payment Server.



How can I pay for my subscription?

We accept payment by cheque, postal order, and the following cards:

VISA, MasterCard, Switch, SOLO. If you have a question about paying by debit or credit card, you can email us for further information. You can by 'phone during office hours +44 (0)1948 661710 or you can fax us your card details to +44 (0)1948 661719. Some customers do choose to email us their payment details. Alternately If the magazine is for delivery in the UK you can pay online using our Secure Payment Server. f you are in any doubt, just send us payment by cheque through the regular mail.



Can I pay by direct debit?

We regret that this facility is not available. You can pay using a major credit or debit card.



Cancellation & Refund Policy

Should you wish to cancel your subscription at any time you will need to contact us and we will arrange the cancellation. You would receive a refund for any outstanding issues. You would need to allow time for delivery of the magazines to cease as subscription label runs are done in advance. Our terms and conditions do not affect your statutory rights.



What should I do if I change my address?

Please send us your new address using the change of address form. We will notify the publisher.



Can I order other magazines and journals not on your list, through your company?

We only sell the magazines listed on this web site, but of course we are open to any suggestions for new titles.



How many issues of the magazine that I subscribe to will I receive?

For most monthly magazines you will receive twelve issues in a year. Some publishers change the frequency of the magazine from time to time. We will always endeavour to ensure that you receive the full number of copies that you have paid for.

Please note that many weekly publications publish a 'double issue' during the Christmas period. This counts as two issues, even though you receive one. For example, a one year subscription to The Economist is listed as 52 issues, the Christmas issue counts as two of those issues.

Some weekly publishers also decide to produce double issues in the Summer period. This is usually clearly noted on the front of the magazine.

Nordic does not usually get advance notification of publication frequency changes. Please feel free to call us if you have any questions about the actual number of issues you will receive for a particular subscription order.